booking

Policy

Please ensure you have read and understand our terms and conditions before making your appointment

  • Healed results will vary with each individual client and using a pencil or powder may still be needed.  We have no control over what occurs during the healing process. Absolutely NO guarantee will be made and additional sessions (charged accordingly) may be required to obtain optimal results.

  • PLEASE NOTE: If you have had your eyebrows previously tattooed and are interested in cover-up/re-work, you MUST email us a clear photo PRIOR to booking your appointment.

  • Although we give our best efforts to provide you with quality service, many factors can result in a less than desired outcome as each client will heal differently. Please refer to our FAQ section to see if the services we offer may be beneficial to you.

  • A non-refundable, non-transferrable deposit is required in order to book and confirm every new appointment.  The remainder of the balance is to be paid on the day of the first session.

  • We require 48 hours notice if you decide to reschedule your appointment.  If you fail to turn up for your appointment without informing us first, you will automatically forfeit your deposit.

  • Please contact us if you are going to be late. Being more than 20 minutes late to your appointment may result in the forfeit of your deposit and the cancellation of your appointment. A new deposit will be required to re-book any appointment that was cancelled for lateness or if it is marked as a no-show.

  • Deposits are non-refundable

  • Pricing is subject to change at any time. 

  • Both treatments must be booked at the time of scheduling initial appointment and a retouch if required, must be taken within 12 weeks of initial appointment.  If you need to cancel your retouch appointment and rebooking cannot be made until after the 12 week period - further fees may occur.

  • It is imperative you read and follow all pre treatment requirements found here. Failure to do so may mean your appointment will be cancelled and your deposit will be forfeited.